Shipping policy
Shipping Policy
Last Updated: October 7, 2026
At Beautify™, we work to make sure your LumiGlow™ order gets to you safely and efficiently. Please review the information below before placing your order.
1. Order Processing
Orders are typically processed after your payment has been successfully confirmed.
Please allow [X–X business days] for order processing before your package is shipped.
During busy periods, holidays, promotions, or unexpected circumstances, processing may take longer than usual.
2. Shipping Times
After your order has been shipped, estimated delivery times may vary depending on your location and the shipping method selected.
Typical delivery time:
Estimated delivery: [X–X business days]
Please note that delivery estimates are not guaranteed. Delays may occur because of:
- Carrier delays
- Customs processing
- Weather conditions
- Holidays
- Incorrect or incomplete shipping information
- Other circumstances outside our control
3. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information.
Tracking updates may take some time to appear after the package has been handed to the carrier.
If your tracking information has not updated immediately, please allow some time for the carrier's system to update.
4. Shipping Address
Please make sure your shipping information is accurate and complete when placing your order.
Beautify™ is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping information after placing an order, contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing or been shipped.
5. Lost, Stolen, or Delayed Packages
If your tracking information shows that your package was delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.
If your package appears to be lost or significantly delayed, contact our support team with your order number and tracking information so we can assist where possible.
6. Customs, Duties, and Taxes
Depending on the destination country, your order may be subject to customs duties, import taxes, or other charges.
Any applicable customs fees, duties, or taxes may be the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also affect the estimated delivery time.
7. Shipping Costs
Available shipping methods and applicable shipping costs will be displayed during checkout.
Shipping costs may vary depending on your location, order size, and selected shipping method.
8. Damaged Packages
If your order arrives damaged, please contact us as soon as possible.
Include your order number and clear photographs of the package and product so our team can review the issue and determine the appropriate next steps.
9. Questions About Your Order
If you have questions about your shipment, please contact our customer support team.